Terms of Service

1. Introduction

Welcome to FairLend Loans. These Terms of Service govern your use of our website and loan services. By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

2. Definitions

• "We," "Us," "Our" refers to FairLend Loans.
• "You," "Your" refers to the user or customer accessing our services.
• "Services" refers to all loan products and related services offered by FairLend Loans.
• "Website" refers to fairlend.co.za and all related pages.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a resident of South Africa, United Kingdom, USA, or Malta
• Have a valid identification document
• Have a regular source of income
• Have an active bank account
• Not be under debt review or sequestration

4. Loan Application Process

When applying for a loan:

• All information provided must be accurate and truthful
• You consent to credit checks and verification of your information
• Approval is subject to our assessment criteria
• We reserve the right to decline any application without providing reasons
• Approved loan amounts may differ from requested amounts

5. Interest Rates and Fees

• Interest rates start from 3% per annum, subject to individual assessment
• All fees and charges will be disclosed before loan approval
• Late payment fees may apply as per the National Credit Act
• Early settlement may be subject to fees as regulated by law

6. Repayment Terms

• Repayment terms range from 6 months to 15 years depending on loan type
• Monthly installments must be paid on or before the due date
• Payments must be made from the bank account specified in your application
• Failed payments may result in additional charges and credit bureau reporting

7. Default and Collections

In case of default:

• We will attempt to contact you to arrange payment
• Default information may be reported to credit bureaus
• We may engage collection agencies to recover outstanding amounts
• Legal action may be taken to recover debts

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of FairLend Loans and is protected by intellectual property laws.

10. Limitation of Liability

FairLend Loans shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits or revenue
• Technical issues beyond our reasonable control
• Actions of third parties

11. Amendments

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.

13. Contact Information

If you have any questions about these terms, please contact us:

• Email: info@fairlend.co.za
• Phone: +27 11 234 5678
• Address: 123 Financial District, Sandton, Johannesburg, South Africa

Last Updated: April 2026